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Do you have any question?

Usually located at the bottom of your camera. For KODAK Charmera blind box, it would be the anti-counterfeiting code labelled at the back of the packaging.
For defective product issue: Please attach us photos/ videos demonstrating the defect or issue you are encountering. For shipping issue: Please attach us documents related to your shipping issue e.g. order invoice, damaged product photos with waybill showing on parcels, police report of stolen parcels etc. Max file size: 5MB. Supported formats: PDF, JPG, PNG, MP4.

Provide detailed information about your issue and the troubleshooting steps you've taken. It will help us resolve your issue more quickly.

Customer service

International - info@retopro.co, (+852)91303290

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