KODAK SNAPIC A1 35mmフィルムカメラ サポート
よくあるご質問:
- Kodak Snapic A1 35mmフィルムカメラの使い方は?
下記の「Kodak Snapic A1 クイックスタートガイド」(14言語対応)をよくお読みください。 - Kodak Snapic A1 へのフィルムの入れ方は?
Kodak Snapic A1 へのフィルムの装填方法については、こちらのチュートリアル動画をご覧ください:HERE - Kodak Snapic A1 にはどのISO感度のフィルムを使えばいいですか?
Kodak Snapic A1 にはすべての35mmフィルムをご使用いただけます。さまざまな明るさの環境で撮影する場合はISO400を推奨します。屋外の明るい環境で撮影する場合はISO100/200をお使いください。屋内や暗い場所で撮影する際は、必ずフラッシュをオンにしてください。 - Kodak Snapic A1 で撮影したフィルムはどこで現像できますか?
お近くのフィルム現像店で現像できます。フィルムロールをそのまま現像店にお持ち込みください。 - Kodak Snapic A1 にフィルムを入れても、フィルムが送られず巻き戻ってしまうのはなぜですか?
Kodak Snapic A1 のスプロケットがフィルムの穴を正しく噛んでいるかご確認ください。 - Kodak Snapic A1 で撮った写真が暗すぎるのはなぜですか?
暗い場所でフラッシュをオンにせずに撮影した場合や、被写体との距離が遠すぎる場合、写真は露出不足になり暗く写ります。屋内で撮影する際は必ずフラッシュをオンにし、Kodak Snapic A1 で撮影する際は被写体を腕を伸ばしたくらいの距離に配置してください。 - なぜ電池の減りが早いのですか?
使用していないときにカメラの電源を切り忘れると、電池の消耗が早くなります。
クイックスタートガイド:
Read carefully the Quick Start Guide of the KODAK Snapic A1 35mm Film Camera as follows:
一般:
- Do we ship worldwide?
We ship most part of the world. If you cannot find your shipping country at the checkout page, it means that we do not support shipping in that region. We would recommend you to check out our Dealer List to locate a store close to your region. For more, you may also check out our Shipping Policy HERE. - How can I cancel, return or replace my product?
We do not accept cancellation and refund in any circumstance. If the product is found defective within 180 days of receiving the product, customers can contact our Customer Services department for a replacement request. A replacement includes a free exchange of one unit but not a refund of money. Defective products do not refer to below:
- Cosmetic damage, including scratches or dents.
- Damage caused by accident, abuse, misuse, mishandling, misplacement, or alteration.
- Damage caused by fire, earthquake, electrical power problems, theft, or other external cause.
- Damage caused by operating the product outside of our published guidelines and/or with incompatible accessories or a third-party device.
- The product that has been disassembled.
- Defects caused by normal wear and tear or otherwise due to the normal aging of the product.
For more details, please see our Refund Policy HERE.
3. Received incorrect items?
Please take photos of the parcel you received with the waybill showing on it and all the items you received. Then email to our CS team at info@retopro.co by attaching the photos, providing with your order number and mentioning the problem you have. Our CS team will follow up on your case.
Customer service
International - info@retopro.co, (+852)91303290
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