Do we ship worldwide? We ship most part of the world. If you cannot find your shipping country at the checkout page, it means that we do not support shipping in that region. We would recommend you to check out our Dealer List to locate a store close to your region. For more, you may also check out our Shipping Policy HERE . How can I cancel, return or replace my product? We do not accept cancellation and refund in any circumstance. For more details, please see in above Warranty & Exchange Policy. 3. Received incorrect items? For more details, please see in above Warranty & Exchange Policy.

KODAK CHARMERA Keychain Digital Camera Quick Start Guide

Q: Frequently Asked Questions:

1. How to use the Kodak Charmera? Read carefully the Kodak Charmera Quick Start Guide (available in 13 languages) in below. 2. What functions does the Charmera offer? The Charmera supports photo taking and video recording, featuring 4 frames and 7 filters in photo mode. 3. How do I save photos and videos from the Charmera? Insert a 1GB-128GB TF memory card into the Charmera, and your photos will be saved there. To transfer your shots to a device, connect the Charmera to a computer or Android phone for easy review, copying, and sharing. For more details, please refer to the Quick Start Guide. 4. How can I check how many photos I can take? The upper right corner of the screen displays the remaining number of photos available for capture. 5. What should I do if the Charmera is unresponsive or frozen? Use a pin to press the Reset Hole briefly, then power the Charmera on again for normal use. 6. Having a problem with the memory card? Cannot record videos? We suggest using a brand-new MicroSD card (1GB–128GB). If using a pre-owned card, please format it first. MicroSD cards with memory less than 1GB are not supported for recording. 7. Having scratches on the display screen upon unboxing? The screen comes with a protective film. Please remove this film before use to reveal the clear display underneath. 8. Charmera doesn't work? You may try out below 3 steps before contacting our CS team: 1. Ensure the camera is fully charged. 2. Test with another brand-new MicroSD card or format the current MicroSD card that you are using. 3. Perform a factory reset using the "Reset Hole".

KODAK CHARMERA Keychain Digital Camera Support

Frequently Asked Questions:

1. How to use the Kodak Charmera?
Read carefully the Kodak Charmera Quick Start Guide (available in 13 languages) in below.

2. What functions does the Charmera offer?
The Charmera supports photo taking and video recording, featuring 4 frames and 7 filters in photo mode.

3. How do I save photos and videos from the Charmera?
Insert a 1GB-128GB TF memory card into the Charmera, and your photos will be saved there. To transfer your shots to a device, connect the Charmera to a computer or Android phone for easy review, copying, and sharing. For more details, please refer to the Quick Start Guide.

4. How can I check how many photos I can take?
The upper right corner of the screen displays the remaining number of photos available for capture.

5. What should I do if the Charmera is unresponsive or frozen?
Use a pin to press the Reset Hole briefly, then power the Charmera on again for normal use.

6. Having a problem with the memory card? Cannot record videos?
We suggest using a brand-new MicroSD card (1GB–128GB). If using a pre-owned card, please format it first. MicroSD cards with memory less than 1GB are not supported for recording.

7. Having scratches on the display screen upon unboxing?
The screen comes with a protective film. Please remove this film before use to reveal the clear display underneath.

8. Charmera doesn't work?
You may try out below 3 steps before contacting our CS team:
1. Ensure the camera is fully charged.
2. Test with another brand-new MicroSD card or format the current MicroSD card that you are using.
3. Perform a factory reset using the "Reset Hole".

Quick Start Guide:

Read carefully the Quick Start Guide of the KODAK CHARMERA Keychain Digital Camera as follows:

Warranty:

Warranty & Exchange Policy

Shipping Policy

Refund Policy

General:

Do we ship worldwide?
We ship most part of the world. If you cannot find your shipping country at the checkout page, it means that we do not support shipping in that region. We would recommend you to check out our Dealer List to locate a store close to your region. For more, you may also check out our Shipping Policy HERE.
How can I cancel, return or replace my product?
We do not accept cancellation and refund in any circumstance. For more details, please see in above Warranty & Exchange Policy.

3. Received incorrect items?
For more details, please see in above Warranty & Exchange Policy.