Do we ship worldwide? We ship most part of the world. If you cannot find your shipping country at the checkout page, it means that we do not support shipping in that region. We would recommend you to check out our Dealer List to locate a store close to your region. For more, you may also check out our Shipping Policy HERE . How can I cancel, return or replace my product? We do not accept cancellation and refund in any circumstance. If the product is found defective within 30 days of receiving the product, customers can contact our Customer Services department for a replacement request. A replacement includes a free exchange of one unit but not a refund of money. Defective products do not refer to below: Cosmetic damage, including scratches or dents. Damage caused by accident, abuse, misuse, mishandling, misplacement, or alteration. Damage caused by fire, earthquake, electrical power problems, theft, or other external cause. Damage caused by operating the product outside of our published guidelines and/or with incompatible accessories or a third-party device. The product that has been disassembled. Defects caused by normal wear and tear or otherwise due to the normal aging of the product. For more details, please see our Refund Policy HERE . 3. Received incorrect items? Please take photos of the parcel you received with the waybill showing on it and all the items you received. Then contact us by attaching the photos, providing with your order number and mentioning the problem you have. Our CS team will follow up on your case.

KODAK EC35 35mm Film Camera Support

Q: Frequently Asked Questions:

How to use the Kodak EC35 35mm Film Camera? Read carefully the Kodak EC35 Quick Start Guide (available in 14 languages) below. How to load film into the Kodak EC35? Check out the tutorial HERE about how to load film into the Kodak EC35. Where can I process the films shot by Kodak EC35? Most local film labs can process it. Please ask for standard 35mm film development. Why the film won't stop advancing in the Kodak EC35? Make sure the film sprocket in the Kodak EC35 is actually holding the film properly. Check out the tutorial HERE about how to load film. Why are my photos of the Kodak EC35 too dark? The photos are underexposed and dark if you did not turn the flash on when shooting in a dim environment, or if you shot the object from too far. Please ensure you turn the flash on during indoor, and place your object at arm's length when shooting with the Kodak EC35. Why the film cannot be rewinded in the Kodak EC35? Make sure you press the Film Rewind Button at the bottom of the Kodak EC35 before rewinding the film. Why the battery drain so quickly even I do not use the Kodak EC35 very often? The battery drains quickly if you forget to turn the flash off when the Kodak EC35 is not in use.

KODAK EC35 35mm Film Camera Support

Frequently Asked Questions:

How to use the Kodak EC35 35mm Film Camera?
Read carefully the Kodak EC35 Quick Start Guide (available in 14 languages) below.
How to load film into the Kodak EC35?
Check out the tutorial HERE about how to load film into the Kodak EC35.
Where can I process the films shot by Kodak EC35?
Most local film labs can process it. Please ask for standard 35mm film development.
Why the film won't stop advancing in the Kodak EC35?
Make sure the film sprocket in the Kodak EC35 is actually holding the film properly. Check out the tutorial HERE about how to load film.
Why are my photos of the Kodak EC35 too dark?
The photos are underexposed and dark if you did not turn the flash on when shooting in a dim environment, or if you shot the object from too far. Please ensure you turn the flash on during indoor, and place your object at arm's length when shooting with the Kodak EC35.
Why the film cannot be rewinded in the Kodak EC35?
Make sure you press the Film Rewind Button at the bottom of the Kodak EC35 before rewinding the film.
Why the battery drain so quickly even I do not use the Kodak EC35 very often?
The battery drains quickly if you forget to turn the flash off when the Kodak EC35 is not in use.

Quick Start Guide:

Read carefully the Quick Start Guide of the KODAK EC35 35mm Film Camera as follows:

Spanish

Traditional Chinese

Simplified Chinese

Warranty:

Refund Policy

Shipping Policy

General:

Do we ship worldwide?
We ship most part of the world. If you cannot find your shipping country at the checkout page, it means that we do not support shipping in that region. We would recommend you to check out our Dealer List to locate a store close to your region. For more, you may also check out our Shipping Policy HERE.
How can I cancel, return or replace my product?
We do not accept cancellation and refund in any circumstance. If the product is found defective within 30 days of receiving the product, customers can contact our Customer Services department for a replacement request. A replacement includes a free exchange of one unit but not a refund of money. Defective products do not refer to below:

Cosmetic damage, including scratches or dents.
Damage caused by accident, abuse, misuse, mishandling, misplacement, or alteration.
Damage caused by fire, earthquake, electrical power problems, theft, or other external cause.
Damage caused by operating the product outside of our published guidelines and/or with incompatible accessories or a third-party device.
The product that has been disassembled.
Defects caused by normal wear and tear or otherwise due to the normal aging of the product.

For more details, please see our Refund Policy HERE.

3. Received incorrect items?
Please take photos of the parcel you received with the waybill showing on it and all the items you received. Then contact us by attaching the photos, providing with your order number and mentioning the problem you have. Our CS team will follow up on your case.